Setup, the caregiver app, service and the support line, all on one page.
demo video embed (John is reshooting it this week)
The video will cover setting up your Medi-Trust: placing it, loading the spindle and setting the first schedule on the touchscreen. If you would rather read, the setup guide below walks through the same steps.
Work through the steps in order. Each one opens to show what to do.
setup step text from MedCadence Rx
setup step text from MedCadence Rx
setup step text from MedCadence Rx
setup step text from MedCadence Rx
setup step text from MedCadence Rx
setup step text from MedCadence Rx
The caregiver's app is where the video of each dose arrives. Installing the app and connecting it to your device: caregiver app setup steps
warranty and service terms from MedCadence Rx
If your Medi-Trust needs service or repair, use the form below and choose "Service or repair" as the topic. Include your order or serial number if you have it.
Quick-start guide (PDF) quick-start PDF
For setup, scheduling, the caregiver app, or service and repair.
Support line: (423) 555-0100
Support hours: support hours